Frequently Asked Questions
Please read our FAQ before sending us a message.
Becoming a member is simple and at no cost to you. You simply must be over the age of 19 and that you live in Canada.
At this time we ONLY accept Bitcoin transfer payments. After you order you will be given instructions on how and where to send your Bitcoin transfer on the order confirmation page.
All items are shipped via Canada Post’s Xpresspost and Expedited service. 2-3 business days in most of Canada for Xpresspost or 4-7 days for Expedited.
We understand that most people require discretion. So, we use generic Canada Post bubble envelopes to package items. We then vacuum seal the contents for maximum discretion, protection and to seal in the freshness. There is nothing written on the outside of the envelope that would advertise that you are taking medical marijuana so no one would know it is anything other than a regular package from the post office.
Yes. If your package does not arrive to your house according to your Canada Post tracking info then we will replace your entire package at no cost to you. The only exceptions being, if you live in Nunavut, North West Territories, or Yukon. We unfortunately lose too many packages to these regions due to postal theft or loss, and are unable to guarantee safe arrival.
As long as we receive your order and Interac E-transfer by our 9am PST cutoff time, your order will ship that business day. If we receive your order and payment after 9am PST, your order will ship the next business day. Sometimes we have to bake something fresh for you, if that is the case your order will ship within 24 business hours.
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